Thank you for shopping at IWareu. We want you to love your purchase! If for any reason you’re not completely satisfied with your women’s t-shirt, we offer a simple and fair return policy.
✅ Return Eligibility
- You may request a return within 30 days of receiving your women’s t-shirt.
- Items must be in original, unused condition with all tags and packaging intact.
- Returns must be initiated by contacting us before sending the item — unauthorized returns will not be accepted.
❌ Non-Returnable Items
We do not accept returns for:
- Used, worn, washed, or damaged t-shirts
- Gift cards or downloadable products (if applicable)
🔄 How to Initiate a Return
To request a return, please email us at support@iwareu.com with the following:
- Your order number
- Reason for the return
- A clear photo of the product (if it is defective or damaged)
You will receive return instructions within 1 business day.
🚚 Return Shipping
- Defective or incorrect t-shirts: We will cover the return shipping and provide a prepaid return label.
- Change of mind or non-defective items: Customers are responsible for the return shipping cost.
📦 Restocking Fee
We do not charge any restocking fees on returned items.
🔍 Item Condition Requirements
Returns will not be accepted if:
- The t-shirt has been worn, washed, or damaged
- Tags or original packaging are missing
- The return conditions are not met
⚠️ Items returned in unacceptable condition will be sent back at the customer’s expense.
🧾 Damaged or Incorrect Items
If you receive a damaged, faulty, or incorrect t-shirt, please email us immediately at support@iwareu.com with clear photos.
We will resolve the issue promptly by offering a replacement, exchange, or full refund.
🔁 Exchanges
We offer free exchanges for:
- Defective or damaged t-shirts
- Incorrect sizes or styles sent by mistake
To request an exchange, contact us at support@iwareu.com.
💳 Refund Process
Once we receive and inspect your returned t-shirt, we will notify you of the result:
Approved Refunds: The refund will be processed to your original payment method within 7 business days. Please allow additional time for your bank or card provider to reflect the refund.
Rejected Refunds: You’ll be contacted and given the option to have the item returned to you (shipping charges apply).
CONTACT INFORMATION:
Trade name: IWareu
Phone number: +61 466 575 580
Email: support@iwareu.com
Physical address: 66 La Trobe St, Melbourne VIC 3000, Australia